Your satisfaction is our priority, and at Printoholic, we want to ensure your journey is nothing short of delightful. Here’s a comprehensive look at our return policy.
Return Period
We understand that preferences may change, and your satisfaction is paramount. To facilitate this, Printoholic provides a generous 10-day window from the date of purchase to initiate a return. After this period, we regretfully cannot accept returns.
Condition Of returns
Your cooperation in returning items in pristine condition is appreciated. To ensure a smooth return process, we kindly request that returned items be unused and in the same condition as when you received them. Items must also be in the original packaging, with all tags securely attached.
Return Process
Initiating a return is a simple and personalized process. Reach out to our dedicated customer service team on Business WhatsApp, providing your order number and details of the item(s) you wish to return. The experienced team at Printoholic will guide you through the return process, offering personalized assistance. Upon evaluation, a return authorization will be issued if applicable.
Return Shipping
While we strive to offer a hassle-free return experience, customers are responsible for return shipping costs unless the return is due to a mistake on our part or a defective item. To ensure the safe return of your items, we recommend using a trackable shipping service.